Operation Manager – Sofia

Manager’s Office (www.managersorsoffice.net )on behalf of our client is looking for an OPERATION MANAGER. The role requires an understanding of OPERATION MANAGER principals and the ability to support our client’s company.

General Duties and Responsibilities, include:

• Refers to the Management
• Participation to the scheduling of Business Policy of the Division
• Participation in the communication with the houses we represent of both inland and abroad
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Sales strategy – presales /sales/after sales
• Marketing strategy
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Reporting to Management
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Responsible for the supervision and expansion of the sales network
• Responsible for the implementation of the business and credit policies
• Responsible for the supervision of the Key Performance Indexes of the dealer network and for the reporting to the Management.

• Lead role in advising around pricing for commercial contracts

• Driving efficiencies to ensure contracts remain financially viable and delivered on budget

• Supporting the Sales and Marketing department by conducting analysis of commercial opportunities

• Taking a lead role in solving commercial issues that may arise

Requirements and skills

• Proven experience as an Operation Manager or similar executive role  5 years
• Experience in planning and budgeting
• Experience in Sales strategy
• CRM- ERP experience
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• BSc/BA in Business or relevant field; MSc/MA

Remuneration – Benefits:

• Annual fee Max: 43.000€ Gross
• Companies’ car

If you are interest for the position, you can send your CV at the hr department of Manager’s Office via email hr@managersoffice.net noting the position code.