Sales CRM Support / Training Analyst (SCRM-008763)
Posted in Sales – Marketing – PR

Job Summary & Responsibilities:

– First line support of the Sales CRM applications, including Smart, SmartMail and Planit.

– Direct end-user training for the Sales CRM applications.

– Regression and feature testing of Sales CRM applications when new versions are released.

– Liaison with the development team and BAs to feed-back bug and new feature requests.

 

Qualifications:

– Minimum 3 years’ experience delivering front-line functional end user support, preferably within a financial services environment.

– Strong problem solving skills.

– Strong communication skills.

– Training experience.

Preferred Qualifications:

– Experience of supporting and training Microsoft Outlook.

– CRM systems knowledge/experience.

Candidates MUST be able to interview in person in London – UK.

If you are interest for the position, you can send your CV at the hr department of Manager’s Office via email hr@managersoffice.co.uk

 

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