How to Create a Culture of Trust within Your Company
The importance of trust within a company is truly immeasurable. A culture of trust (also referred to as corporate culture of trust, although business cultures are certainly not limited to corporations) not only promotes a positive work environment, but it can also impact your company in more concrete ways. For example, a trusting workplace environment tends to breed more motivated employees, which, as every good employer is aware, usually results in increased productivity. A culture of trust can also result in a decrease in employee turnover, as trusting employees are much more likely to harbor a sense of loyalty for their companies. Follow the tips below to help create a culture of trust within your workplace:
- Rethink your communication strategy
If your goal is to create a corporate culture of trust, then it is absolutely essential that you communicate such. And it is not nearly enough to only communicate with high-ranking officials, leaving lower level employees uninformed until it becomes absolutely necessary to notify them; rather, this communication should span employees within all levels and departments, including and relating to everyone equally. In order to create a culture of trust in your workplace, it is also not enough to simply deliver information. Instead, in companies that display a culture of trust, all communication is as transparent as possible, meaning managers not only explain what actions are being taken, but also why such actions are being taken. Transparency in business means justifying the important changes that are made and the significant steps that are taken, even to lower level employees whom you outrank and to whom you therefore technically need not justify yourself. Although it may seem to contradict the manner in which you’ve conducted business in the past, transparency is an essential component of trust-building within a company. If employees are informed of company actions and the justifications behind those actions, they feel as if they are valued and respected, rather than feeling like a pawn or an afterthought.
Manager’s Office Management Team