Welcome customers like they’re coming to your home.
Have a positive, friendly attitude.
Greet them —but do give them time to enter.
Find something that you can talk to them about and build rapport and trust.
Share something honest about yourself.
Blow this, and you’re going to get objection after objection at the end, because they simply won’t trust you.
Features and Benefits
A feature is a fact. People don’t buy facts, they buy benefits.
Then explain the benefit in the same breath, so that they understand how the product relates to the needs the shopper told you about.
People buy from people they trust!
Our implementation division provides a range of solutions, based on your budget, to ensure sustainable change and continuous improvement is achieved in your business.