{"id":5833,"date":"2017-10-02T07:23:44","date_gmt":"2017-10-02T07:23:44","guid":{"rendered":"http:\/\/localhost\/test_manager\/client-services-director-uk-csd-8787525rd\/"},"modified":"2019-07-17T06:57:54","modified_gmt":"2019-07-17T06:57:54","slug":"client-services-director-uk-csd-8787525rd","status":"publish","type":"post","link":"https:\/\/managersoffice.net\/el\/client-services-director-uk-csd-8787525rd\/","title":{"rendered":"Client Services Director &#8211; UK (CSD 8787525RD)"},"content":{"rendered":"<p><strong><span style=\"color: #000033;\"><span style=\"font-size: small;\"> Role and Responsibilities: <\/span><\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Oversee the integration of cross-discipline account &amp; project management teams into a single, integrated, well-oiled post-sale delivery group <\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Manage workload, assignments and utilization across a team of account managers, managing both long (annually-based) and short-term campaigns<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Refine and optimize global processes for campaign delivery and client service<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Troubleshoot and\/or serve as escalation point for direct reports to solve any tactical and strategic project issues<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Develop detailed schedules, work plans and resource requirements for the team and projects as needed<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Manage the client contract process in partnership with Sales to ensure all contracted deliverables are specified and feasible<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Oversee and coordinate between internal edit, design, technology and production resources to deliver campaign components<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Maintain and grow customer relationships by gaining a thorough understanding of clients business and their objectives<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Attract, retain and develop a high-performing team, ensuring career and leadership development<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Identify opportunities for innovation and account growth and coordinate with Sales colleagues accordingly<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Manage accounts, as needed<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Instill a culture of creative thinking, accountability and problem-solving<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Stay abreast of content marketing and native advertising trends in order to best service client accounts<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Provide clear but thorough verbal and written communications to clients<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Provide exceptional customer service to ensure client satisfaction<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Serve as head client advocate to ensure that client\u2019s interests are kept top of mind throughout execution of campaign<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\">\u00a0<\/span><\/span><\/p>\n<p><strong><span style=\"color: #000033;\"><span style=\"font-size: small;\"> Requirements:<\/span><\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Minimum 4 years in progressive project management roles, including at least 3 years building and managing a team of project managers<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Minimum 4 years of experience in content development and distribution, specifically across digital channels<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Proven success at building and merging teams as well as identifying and implementing universal business processes to achieve scale and efficiency<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Demonstrates strong understanding of digital content and media executions, and also integrated marketing channels (print, video, mobile, tablet etc)<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Ability to navigate multiple agency relationships and dynamic personalities to achieve an ultimate project or business goal<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Ability to deliver cohesive, consistent and compelling creative work and client service<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Proven track record as a trusted leader, effective communicator and positive contributor to a team dynamic<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Take ownership of finding solutions<\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"color: #000033;\"><span style=\"font-size: small;\">Proficient in Microsoft Word, Excel and PowerPoint<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"><strong style=\"color: #333333; font-family: verdana, geneva;\"><br \/>\nI<\/strong><span style=\"color: #000033;\"><strong>f you are interest for the position, you can send your CV at the hr department of Manager\u2019s Office via email <a href=\"mailto:hr@managersoffice.net\">hr@managersoffice.net<\/a> noting the position code.<\/strong><\/span><\/span><\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Role and Responsibilities: Oversee the integration of cross-discipline account &amp; project management teams into a single, integrated, well-oiled post-sale delivery&hellip;<\/p>","protected":false},"author":1,"featured_media":7932,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":""},"categories":[174],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client Services Director - UK (CSD 8787525RD) - Manager&#039;s Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/managersoffice.net\/el\/client-services-director-uk-csd-8787525rd\/\" \/>\n<meta property=\"og:locale\" content=\"el_GR\" \/>\n<meta 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