Dubai:\u00a0 Employees in the UAE and the rest of the region are more engaged with their jobs than most people in other markets, but they are not quite happy with the human resources (HR) practices and people programs at the workplace.
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In a study conducted by Aon Hewitt among more than nine million employees at over 1,000 organisations in 164 countries, nearly seven out of ten (67 per cent) employees in the Middle East and Africa said they are committed to their work.
\nThe number is the second-highest in the world. Latin America emerged as the region with the most engaged workers. Those in the North America were ranked the third-most committed, followed by Asia Pacific and Europe.
\nWorkers who are engaged are those who are committed to and have passion for their jobs, thus they are likely to be performing well and helping their organisations grow.
\nSeveral studies have shown that companies with engaged employees are financially better off than those whose staff are emotionally disconnected.
\nA five per cent increase in employee engagement is linked to a three per cent rise in an organisation\u2019s revenue growth.
\n\u201cThe financial implications of engaged workforce are significant. Our research reveals consistent, statistically significant relationships between higher levels of employee engagement and financial performance,\u201d
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In another research, employees who are committed to their companies put in 57 per cent more effort on the work and are 87 per cent less likely to resign, compared to those who are emotionally disconnected.
\nAmong the reasons many employees care about their jobs is that they believe there are opportunities for growth if they put more effort in what they do.
\nAon Hewitt\u2019s study showed that the top drivers for employee engagement in the region are career opportunities, employee value proposition and recognition programs.
\nHowever, compared to last year\u2019s study, employees\u2019 perceptions about HR practices plummeted by 24 per cent, while satisfaction about salaries remained flat.
\nAcross the world, employee engagement levels remained flat at 61 per cent, with workers\u2019 perceptions about their work experience dropping 28 percentage points in 2014.
\nDr. Ken Oehler, Aon Hewitt\u2019s global engagement practice leader, warned that any improvements in engagement levels could be offset by rising employee dissatisfaction with a number of work-related resources and programs that enable them to effectively perform.
\n\u201cEmployees who are engaged, but not empowered, are more likely to be frustrated, burned out and become disengaged, which puts organisations at risk of having suboptimal productivity and higher-than-average employee turnover.\u201d
\nAon Hewitt\u2019s study found that globally, employees\u2019 satisfaction about career opportunities, the main driver of engagement, has dropped by three percentage points.
\nAbout half of the global population are also not happy with salary, as well as their companies\u2019 employee value proposition, reputation and innovation.
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