With people feeling more reluctant to stay in hotels during the pandemic, it is more important than ever to highlight your Cancellation Policies. People need to be convinced, so focus on what separates your hotel from rival properties, whether that is your design, your location, the quality of your facilities, the reputation of your restaurant, or nearby attractions.<\/p>\n\n\n\n
It is important to focus on the idea of value and providing experiences. You do not necessarily need to cut your rates to attract guests, as long as you deliver value for money. This could mean offering extra services, like room service breakfasts, complimentary drinks, massage services, bike rentals and other things your guests will remember.<\/p>\n\n\n\n
You should also respect the fact that coronavirus is going to be on people\u2019s minds and they may wish to cancel their booking, or reschedule for another time. Try to offer a generous and flexible cancellation policy when<\/p>\n\n\n\n
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