Sales of building materials is a wide industry which is done in every country. But because of its widespread nature, the dealers in the field tend to be relaxed and minimal effort put at impressing customers. This should not be the case because every business is meant to satisfy a customer’s need, hence making the customer the most important entity. So, if you think you are doing great, wait until you use these 6 sales strategies for building materials.
1,2,3, Know your customer
The first rule in sales, whichever industry it is, is knowing your customer. The second rule is knowing your customer and the third is knowing your customer. All your products are meant to meet the customer’s needs which is why you should know this need which you are satisfying.
4. Advise your customers
Most customers come to the stores with no idea of what they want. Therefore, part of knowing them would be knowing what they intend to construct and advising them accordingly. This alone will make your customers keep coming. So, if your customer needs lumber, know which kind of lumber is best for the work.
5. Follow up
There are three stages of sales. The first is attracting the customer, the second is selling your product and the last is follow-up. The last step is more often than not dismissed and seen as unnecessary, and this is where most building material retailers go wrong. Build your name before, during and after the sales.
6. Collaborate with contractors
While some homeowners purchase materials on their own, most often leave everything in the hands of the contractors. If they don’t do this, then they seek recommendations from the contractors. This puts the contractors in the list of people you need to seek and create relations with. You can do this by making collaborations, offering good deals and keeping in touch with them.
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Manager’s Office Team