{"id":5677,"date":"2016-12-19T12:29:20","date_gmt":"2016-12-19T12:29:20","guid":{"rendered":"http:\/\/localhost\/test_manager\/crm-product-manager-uk-crmpm-8998hsn2\/"},"modified":"2019-07-18T07:02:16","modified_gmt":"2019-07-18T07:02:16","slug":"crm-product-manager-uk-crmpm-8998hsn2","status":"publish","type":"post","link":"http:\/\/managersoffice.net\/el\/crm-product-manager-uk-crmpm-8998hsn2\/","title":{"rendered":"CRM Product Manager-UK (CRMPM 8998HSN2)"},"content":{"rendered":"<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"><strong>Position Summary:<br \/>\n<\/strong><br \/>\nWe are seeking a creative and experienced individual to join our clients Team and build a brand new instance of CRS-CRM, as well as the team that will support it. <\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"> Working closely with our client\u2019s team, communications, and fundraising teams, as well as external consultants, you will build and manage the organization&#8217;s database infrastructure, using an established roadmap. The position reports to the Digital Director Communications Department..<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\">A good CRM system doesn&#8217;t get delivered off the shelf and then get used as is. It&#8217;s a constantly iterating system and a living process. And as such requires a great deal of internal focus and ownership, on an ongoing basis, in order to remain useful, relevant, clean, and ultimately valuable. As a CRM Product Manager you will bring a high level of organization and initiative to supporting the Products Team Division, as well as their interactions with the rest of our client\u2019s staff. We are looking for a professional who has proven leadership, strategic vision, and systems experience and a desire to help the mission of our client.<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\">Working with external consultants, our client has gathered requirements and has developed an overarching project plan and timeline with critical deadlines for the implementation of CRM-CRS. External resources will help us get this project started, but we have a strong interest in hiring an internal resource to get involved as early in the build process as possible. At first, this internal resource will get their fingers in every aspect and decision regarding connected tools, tweaking requirements, and working within the organization to provide quality assurance for the organization. After the initial phase, the role will evolve towards building and mentoring the team to support the many demands on the CRM, including iterating on the tool, data integrity, and training.<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"><strong>Responsibilities:<br \/>\n<\/strong><br \/>\n* LAY THE FOUNDATION, BUILD THE TEAM<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Manage every aspect of our clients \u00a0CRM-CRS implementation project, using and iterating on an existing roadmap with critical timelines, tapping internal and external resources for guidance and also to execute much of it, but really getting your fingers into the technical details.<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Investigate, install, and maintain 3rd-party tools for uses such as email marketing, form capture, donation processing, and more.<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"><strong>* ENSURE SUCCESS, REMOVE ROADBLOCKS TO USAGE<\/strong><br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Train staff (repeatedly and constantly!) on usage of the system.<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Support staff to define needs and show them how to get what they&#8217;re looking for out of CRM-CRS;<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Manage system and data integrity by establishing end-user best practices, leveraging administrative tools and employing regressions testing.<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Monitor data quality on an ongoing basis to identify issues before they become major problems.<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"><strong>Qualifications:<\/strong> <\/span><\/span><span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* 3 -5 years of Salesforce architecture and administration experience preferred but related experience will be considered<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Hungry to take on a big challenge (this is a big one)<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Desire to make your coworker&#8217;s lives easier<\/span><\/span><span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Ability to identify and implement process and policy improvements<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Strong interpersonal and organizational skills<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\">* Excellent judgment and decision making skills<\/span><\/span><span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Ability to understand the big picture and the details, and communicate both<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Willingness to learn and adapt quickly to a constantly changing landscape.<\/span><\/span><span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Precision and quality focused; refusal to let details fall through the cracks<\/span><\/span><\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\">* Ability to meet deadlines, handle and prioritize multiple simultaneous requests, manage laterally and upwards, all with a professional and courteous attitude.<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* A patient and thoughtful mentor to staff<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Ability to provide instruction to audiences of varying technical ability<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Excellent presentation and communication skills, both written and oral<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Comfortable working in a small, collaborative team environment<br \/>\n<\/span><\/span> <span style=\"color: #000033;\"><span style=\"font-size: small;\"><br \/>\n* Methodological, detail oriented, able to be careful and considerate under pressure;<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000033;\"><span style=\"font-size: small;\"> <strong>If you are interest for the position, you can send your CV at the hr department of Manager\u2019s Office via email <a href=\"mailto:hr@managersoffice.net\">hr@managersoffice.net<\/a> noting the position code<\/strong>.\u00a0<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Position Summary: We are seeking a creative and experienced individual to join our clients Team and build a brand new&hellip;<\/p>","protected":false},"author":1,"featured_media":7932,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":""},"categories":[180,181],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - 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